A recent blog post by Michael Grothaus at Fast Company got me thinking. How often do we use words and phrases that actually make it more difficult for us to get what we want? And do we really understand what impact our choice of specific words has on other people? Constantly working with people to become more mindful, my search for more conscious and effective communication is an ongoing passion.

The article by Grothaus was referring to the latest book by Professor Bernard Roth, called “